Our Service Options

Signature Range

Here at Hokkaido Tracks, we believe that exceptional service should be a given when our valued guests are visiting the "Aspen of the East"- Niseko. This means whenever you book your stay with us, from a studio to a penthouse accommodation, you will receive the below inclusions in your booking experience:
  • No cancellation fees outside 30 days
  • Travel credit for cancellations within 30 days
  • Complimentary late check out until 2pm*
  • Complimentary welcome pack
  • Friendly concierge advice for a range of guest services.

*Subject to availability

Luxury range

For those guests who enjoy the finer things in life, we offer a choice of exceptional properties with a choice of added extras to make your stay a truly luxurious and personalised experience. Experience the best of Niseko inside your luxury property and live like a local with our All Niseko Vouchers. With a huge range of activities, dining options, nightlife and ski/snowboard perks, our vouchers can be used like cash with participating partners.

Our Luxury Package includes the following:

  • ¥20,000 All Niseko Pass vouchers- Exclusive resort credit to be used during your stay
  • Complimentary 1 hour in-villa Yoga Experience*
  • Complimentary half-day Backcountry experience*
  • 1 hour golf session at state of the art GOLFZON golf simulator for up to 4 guests inclusive of unlimited beer*
  • Welcome Basket
  • Daily Breakfast
  • Dedicated Chalet Manager
  • Access to Room Service menu
  • Pillow menu
  • Complimentary futon or crib service
  • Shuttle service within Hirafu area
  • Daily Housekeeping

For a full list of the exciting venues where you can use your All Niseko Pass Vouchers, please see our link here.

*For minimum 5 night stay. Choose only one experience.